FAQ

You need a car to rent, but have questions?

Are you interested in the cost of transporting the car to the right place? Are there any additional charges when renting a car? What currency to pay? Do I need to leave a deposit? Etc.

Here, on our car rental FAQ page, we have collected the most frequent questions and answers about car rental in Minsk.

We work seven days a week, 24/7.

Yes there is, all the cars in our fleet are insured by AVTOKASKO.

We can send the lease agreement on request to a location in any way convenient for you.

Any individual as long as the driver is 20 years of age and has held a valid drivers licence for  2 years and more.

Any driver's license meeting the international standard.

There are 2 methods of payment at the moment: - Cash - Card (Visa, MasterCard)

No, according to the legislation of the Republic of Belarus, legal entities are not entitled to take payment in foreign currency. You need to change foreign currency to the Belarusian Ruble (BYN).

There is a deposit Yes, there is a deposit. Paid by cash.

The daily mileage allowance is 350 kilometres (217 miles).

Smoking in a rented car is strictly prohibited.

Driving a car can only be done by the person with whom a rental agreement has been agreed.

To rent a car for a trip outside Belarus, it is necessary to conclude an additional agreement.

It is necessary to book a car by phone +375 29 323 16 16. Date and exact time are stipulated with the operator. Once the agreement is finalised, our staff delivers the car to the airport for you at an agreed time.

It is possible. It is necessary to book a car by phone +375 29 323 16 16. Date and exact time are stipulated with the operator. Then once the agreement is finalised, our employees will deliver the car to any place in Minsk at an agreed time.

The company is committed to providing a rental car with a full tank of fuel.

You need to inform the us about these circumstances, on +375 29 323 16 16.

If you need to extend the lease agreement, you need to inform us on +375 29 323 16 16.

If a breakdown occurs with a rented car, you must immediately inform the operator of our service +375 29 323 16 16. In case it is impossible to safely continue your journey, we will send you a car of the same class.

According to the vehicle rental agreement, the Lessee must keep documents for the vehicle with him (do not leave them in the vehicle). If keys or documents are lost their is a penalty fee of 200 USD.

If you lose your keys / documents, you should inform us on +375 29 323 16 16.

If a rented car is stolen, it is necessary to us on +375 29 323 16 16 and call the police on 102.

As a rule, the damage is covered by the insurance company. All cars are insured by "Casco".

In case the client receives a fine, the company pays it against the deposit. The difference is not returned.

The official response of the Ministry of Internal Affairs of the Republic of Belarus of the Department for Ensuring the Functioning of the Automatic Fixation of Offenses (hereinafter OOFSAF) of 04.10.2018 information space.) You can pay fines at the bank’s cash desk, ATM, payment inquiry terminal, self-service terminal, Internet banking, mobile banking, and other credit financial institutions connected to the system

The deposit will not be refunded if the Lessee receives a fine.

The renter is obliged to: • return the car in a clean condition; • fill the fuel tank with AI-95, the fuel level should not be lower than at the time of rent

If all the conditions specified in the car rental agreement are met, then there are no additional charges.

You need to call and notify the operator +375 29 323 16 16 about your desire to terminate the contract with the company. Upon termination of the contract, payment for a full day and termination by the act of acceptance are required.

At the moment, this service is not available.

At the moment, this service is not available.

In AUTORENT you can rent a car cheaply and on favourable terms. Price per day depends on the number of leased days. To calculate the cost, please contact us by phone +375 29 323 16 16.

Yes, in AUTORENT you can rent a car with a child car seat. To arrange a rental car with additional equipment you need to enter into an additional agreement, report the weight and age of the child you plan to transport in the car. The baby car key is free. Contact our operator by phone +375 29 323 16 16 for more information.

Yes, when renting a car in the AUTORENT GPS Navigator is free. For more information, contact our operator by phone +375 29 323 16 16.

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